fatima suleiman
@fatimasuleiman
I build CRM, revenue, and operating systems that turn fragmented business processes into reliable workflows.
NigeriaWhat I'm looking for
I've built CRM and revenue systems for small businesses, including a six-month engagement where I cleaned and integrated 700+ contacts and deals, designed pipeline and lifecycle stages, assigned deal ownership, and automated follow-up workflows.
Through my independent consulting practice, I create onboarding systems, SOPs, gap analyses, process maps, dashboards, and Zapier automations that help teams move from lead capture to close with clearer ownership and reporting. I also built a seven-stage revenue pipeline and a Google Sheets reporting layer for funnel conversion and deal-cycle tracking.
As the owner and Operations Manager of Tush Textiles, I manage procurement, inventory, supplier coordination, payment records, and order fulfillment. I bring hands-on experience making operations documented, delegation-ready, and easier to run.
Experience
Work history, roles, and key accomplishments
Operations & Systems Consultant
Independent Freelance Practice
Jan 2024 - Present (2 years 7 months)
Provided CRM and operations consulting to small businesses on a project and contract basis. Built and stabilized a client's CRM from the ground up, integrating over 700 contacts and deals, architected the customer journey, and automated follow-up and marketing workflows.
Business Owner & Operations Manager
Tush Textiles
Jan 2020 - Present (6 years 7 months)
Managed all core business functions including procurement, inventory control, supplier coordination, and day-to-day administration. Developed and maintained standard operating procedures across purchasing, stock management, and order fulfillment.
Operations Intern, Automation & Coordination
Digital Pro Academy
May 2024 - Jul 2024 (2 months)
Coordinated class scheduling for a multi-student coaching program, reducing back-and-forth in session logistics. Ran weekly team meetings and reported on scheduling and coordination issues to the program lead.
Education
Degrees, certifications, and relevant coursework
National Youth Service Corps
National Youth Service Corps, Administrative Duties
2016 - 2016
Completed the National Youth Service Corps with administrative duties in Makurdi, Benue State.
Nasarawa State University
Bachelor of Science, Business Administration
2011 - 2015
Activities and societies: Student Council Representative
Earned a Bachelor of Science in Business Administration, serving as a Student Council Representative.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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