Peace Olaiya
@peaceolaiya
Operations Manager skilled in streamlining workflows, automating processes, and improving operational quality.
What I'm looking for
I am an Operations Manager experienced in designing and streamlining workflows, automating processes, and implementing performance tracking systems to improve operational quality and efficiency. I have a demonstrated ability to evaluate content for clarity, consistency, and accuracy while independently coordinating resources, planning, and following project guidelines.
Across roles supporting SMEs, digital creators, and educational projects, I built SOPs, set up systems in Notion/ClickUp, managed content workflows, tracked deliverables, and improved response times and team clarity. I deliver measurable improvements through tools and automation, strong analytical skills, and a focus on operational excellence.
Experience
Work history, roles, and key accomplishments
Virtual Operations Manager
Makeup Nigeria Limited
Oct 2024 - Present (1 year 1 month)
Provide virtual operations and administrative support to SMEs, streamlining workflows and improving process accuracy across short-term and part-time engagements.
Process & SOP/Systems Specialist
Silver Spring
May 2023 - Apr 2024 (11 months)
Managed backend operations for a digital creator, implementing content scheduling and workflow systems that improved asset organization and partnerships tracking.
Project Coordinator
Grand Royal College
Nov 2022 - Mar 2023 (4 months)
Prepared reports, organised project files, and managed timelines to ensure deliverables aligned with scope and deadlines across multiple workstreams.
Operations Coordinator
Independent Digital Creator
Feb 2022 - Jun 2022 (4 months)
Streamlined daily workflows, created SOPs and templates, and resolved operational bottlenecks to improve cross-team communication and reduce repetitive queries.
Inbox & Systems Setup Specialist
Wumzy Hotels & Suites
Feb 2021 - Jun 2021 (4 months)
Implemented Notion/ClickUp operational systems, rebuilt inbox structures, and created templates and filters to improve response times and client delivery visibility.
Education
Degrees, certifications, and relevant coursework
Adeleke University
Bachelor of Science, Human Anatomy
Completed a Bachelor of Science in Human Anatomy focused on anatomical sciences and related biological studies.
Availability
Location
Authorized to work in
Job categories
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