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@utensamailaangyu
Results-driven professional with expertise in CRM solutions and operations management.
I am a results-driven professional with hands-on experience in CRM solutions, strategic planning, and operations management. My passion lies in leveraging technology to drive efficiency and innovation within organizations. I have a proven track record of optimizing workflows and implementing automation strategies that enhance business processes.
Currently, I am volunteering as a CRM Solutions expert at OJ Industries Nigeria Limited, where I lead a Sales Cloud pilot and develop data migration plans. My freelance work with MED-Design and Construction has allowed me to generate leads and execute targeted outreach campaigns effectively. Previously, I served as a Planning Officer at the National Biotechnology Development Agency, where I developed strategic business plans and provided data-driven insights to support policy implementation.
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Work history, roles, and key accomplishments
MED-Design and Construction
Feb 2025 - Present (9 months)
Generated leads and conducted targeted outreach campaigns. Designed and executed email marketing campaigns to increase client engagement. Supported onboarding and implementation of HubSpot CRM for contact and deal management.
OJ Industries Nigeria Limited
Jan 2025 - Present (10 months)
Led a Sales Cloud pilot by configuring user onboarding and sales workflows. Developed data migration plans for post-trial retention. Supported CRM evaluation by researching alternative platforms and integration tools.
National Biotechnology Development Agency (NABDA)
Jan 2014 - May 2025 (11 years 4 months)
Developed strategic business plans to enhance organizational performance. Provided data-driven insights to support policy implementation. Managed resource allocation to optimize planning and execution.
Telequip Nigeria Ltd
Jun 2009 - Feb 2013 (3 years 8 months)
Managed end-to-end operations to boost organizational efficiency. Oversaw logistics, resource planning, and team coordination. Initiated and executed strategic business growth initiatives.
Degrees, certifications, and relevant coursework
Bachelor of Technology (B.Tech.), Operations Research
Gained a comprehensive understanding of quantitative methods and analytical techniques to optimize complex systems. Focused on applying mathematical modeling, statistical analysis, and algorithmic approaches to solve real-world problems in various industries.
Software and tools used professionally
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