Eszter Matla-Fodor
@esztermatlafodor
Experienced technical Support Engineer, with leadership experience
What I'm looking for
As a seasoned technical Support Engineer, I leverage my passion for providing exceptional customer service to drive meaningful interactions. With a strong background in troubleshooting technical issues and analysing business processes, I excel in fast-paced environments that challenge me to grow. My proactive approach and excellent communication skills make me a valuable team player.
Throughout my career, I have demonstrated my ability to adapt and thrive in diverse roles. From leading international teams to driving web design and development projects, I bring a unique blend of technical expertise and business acumen to the table. My experience in Salesforce administration, incident management, and team leadership has equipped me with the skills to navigate complex technical issues and improve business processes.
With a strong technical background and a passion for continuous learning, I am committed to staying at the forefront of industry trends and best practices. I am excited to bring my skills and experience to a new challenge and contribute to a dynamic team.
Experience
Work history, roles, and key accomplishments
Freelance Consultant
Self-employed
Aug 2022 - Present (2 years 10 months)
Provided web design and website development services to newly starting entrepreneurs.
Lead Support Engineer
Textkernel
Jun 2016 - Jul 2022 (6 years 1 month)
Led an international team of 7 engineers, providing world-class customer support in a B2B environment.
Application Manager
International Card Services
Aug 2013 - Mar 2015 (1 year 7 months)
Prioritized, addressed and reported production issues.
Education
Degrees, certifications, and relevant coursework
Eszter hasn't added their education
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Availability
Location
Social media
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