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Evelyne AritsEA
Open to opportunities

Evelyne Arits

@evelynearits

Energetic Tech Support Engineer with a passion for problem-solving.

France
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What I'm looking for

I am looking for a role that fosters innovation and offers opportunities for growth.

I am an energetic and forward-thinking Tech Support Engineer with hands-on coding experience and a hacker mindset for solving complex technical challenges. My journey in technology has been marked by a commitment to innovation, automation, and continuous improvement, thriving in dynamic environments where creative problem-solving and efficiency are paramount.

Throughout my career, I have developed a strong foundation in web development and API integration, successfully creating projects that include secure authentication, session management, and user interaction functionalities. My expertise extends to advanced data analysis and management, where I troubleshoot APIs, SDKs, and other technical issues using tools such as Twilio and Datadog. I pride myself on my ability to provide clear solutions to clients and support internal teams through effective communication and collaboration.

With a background in cybersecurity and cloud infrastructure, I possess knowledge of best practices and management strategies for cloud environments. I am dedicated to optimizing processes and enhancing service efficiency, always looking for ways to contribute proactively to my team's success.

Experience

Work history, roles, and key accomplishments

ARITS logoAR
Current

Technical Support Engineer

ARITS

Oct 2021 - May 2024 (2 years 7 months)

As a Technical Support Engineer, I developed and integrated APIs, managed secure authentication, and provided technical troubleshooting for various services. I utilized tools like Twilio and Datadog for data analysis and incident resolution, while also focusing on improving internal processes and documentation.

PS

Sales Representative

Petinsure.ie (Capstone Financial Services)

Oct 2020 - Dec 2020 (2 months)

Worked as a Sales Representative, engaging with clients and promoting financial services. Developed communication skills and gained experience in customer interaction and sales strategies.

MI

Technical Support Specialist

Mangopay (Telus International)

Jan 2020 - Oct 2020 (9 months)

Provided technical support for payment solutions, focusing on API integration and troubleshooting. Collaborated with internal teams to enhance service efficiency and client satisfaction.

Education

Degrees, certifications, and relevant coursework

OpenClassrooms logoOP

OpenClassrooms

Certification in Web Development, Web Development

2020 - 2022

Completed a web development program focusing on front-end and back-end technologies, including HTML, CSS, JavaScript, PHP, and Node.js. Gained practical experience in API integration and database management.

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Hénallux

Bachelor's Degree, Modern Languages

2015 - 2018

Pursued a Bachelor's degree in Modern Languages, focusing on French, English, and Dutch. Developed strong communication skills and cultural understanding.

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Evelyne Arits - Technical Support Engineer - ARITS | Himalayas