Kristen Jones

As a seasoned business professional, I have consistently demonstrated my ability to provide exceptional customer-focused service and internal team support. With a strong background in report generation, trend monitoring, and analysis, I have honed my skills in creating and maintaining training materials and process documentation. My experience in fast-paced environments has allowed me to develop strong organizational skills, meeting multiple project deadlines with ease.

Throughout my career, I have worked in various roles, including Client Services Representative, Professional Advocate, and Client Services Manager. In these positions, I have developed a diverse knowledge of corporate organization support across business areas, including Customer Service and Support, Corporate, Project Coordination, Workflow Optimization, Quality Assurance (QA), Ticket Management, and User & System Provisioning.

I am a solution-oriented individual with strong interpersonal communication and collaboration skills, capable of working effectively in a team environment. My experience has taught me the importance of building strong relationships with clients and internal stakeholders, ensuring seamless communication and information sharing.