Nia Mckie

Managed high-volume restaurant operations, ensuring high satisfaction. Collaborated cross-functionally, reducing turnover, boosting revenue, and enhancing customer service. Implemented changes for increased check size. Conducted staff evaluations, optimizing inventory for cost savings.

Led day-of event operations, achieving high satisfaction. Maintained strong client retention, increased upselling, and managed banquet planning for a referral boost. Ensured clear communication, proactively addressed challenges, and collaborated for streamlined processes. Conducted training sessions, enhancing team performance and guest satisfaction.

Fostered a customer-centric culture, boosting satisfaction. Drove profitability through analysis. Nurtured collaborative teams, enhancing retention. Managed inventory with care, minimizing waste. Successfully recruited top-performing employees. Provided coaching for growth. Streamlined onboarding for seamless integration and proactively addressed customer concerns.

Developed impactful training, enhancing satisfaction and garnering positive reviews. Implemented precise inventory management, reducing waste and ensuring cost savings. Strategized menu optimization for improved profit margins. Ensured accurate billing for events. Mentored team members to high proficiency. Fostered team engagement and facilitated efficient meetings for optimal collaboration.