Alina Stith
@alinastith
Proactive Customer Success Manager with diverse experience in service delivery.
United StatesWhat I'm looking for
I am a proactive and performance-driven Customer Success Manager with several years of diverse experience in delivering exemplary customer service. My strong ability to partner with all levels of leadership and stakeholders has enabled me to accomplish challenging organizational goals effectively. I thrive in fast-paced environments, where I can work independently to achieve long-term goals while also collaborating with teams to solve complex problems.
Throughout my career, I have demonstrated my commitment to excellence by driving top-line sales and implementing programs that enhance accountability and ownership within management teams. My achievements include turning a local account into a global contract worth over $290K and collaborating on solutions that generated significant revenues during a company acquisition. I am fluent in both English and Spanish, which allows me to build and maintain strong relationships with clients and colleagues alike.
Experience
Work history, roles, and key accomplishments
Senior Client Manager & Data Lead
LHH
Jan 2014 - Present (11 years 6 months)
Led and managed project-based teams, ensuring tasks were completed on time, within budget, and with high-quality design. Developed and maintained professional relationships with internal and external customers, building credibility with key stakeholders and decision-makers.
Senior Client Success Manager
LHH
Jan 2013 - Present (12 years 6 months)
Developed credibility and maintained professional relationships with key internal and external stakeholders. Ensured deliverables and tasks were accurately completed on time and budget using best practices.
Store Manager
Aerosoles
Jan 2011 - Present (14 years 6 months)
Managed store operations, including staffing, financial control, and inventory management. Provided exceptional customer service and developed staff to ensure exemplary service.
Store Manager
Skechers
Jan 2009 - Present (16 years 6 months)
Monitored employee and customer interactions, providing feedback to improve service and increase sales. Partnered with Human Resources to hire, develop, and retain top talent.
Education
Degrees, certifications, and relevant coursework
TCI College of Technology
Associate of Arts and Sciences (AAS), Business Management and Management
Grade: 3.94
Completed an Associate of Arts and Sciences degree with a focus on Business Management and Management. Achieved a GPA of 3.94.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Interested in hiring Alina?
You can contact Alina and 90k+ other talented remote workers on Himalayas.
Message AlinaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
