Open to opportunities

Emeka Kanu-Ivi

@emekakanu-ivi

Sales and customer operations professional driving revenue through Salesforce-led pipeline execution.

I’ve built revenue-moving pipelines through roles like MPN Capital Market, where I qualified prospects through 120+ daily cold calls and emails and generated $50,000 in revenue since May 2026 by booking high-value meetings. Before that at SP Data Digital, I managed a high-volume inbound sales pipeline, kept CRM documentation accurate, and coordinated onboarding and sales follow-up to move opportunities through the sales lifecycle.

In customer operations at Apex Global Solutions Inc, I owned high-volume customer communications and service workflow tracking with CRM documentation, handled escalations, and maintained 100% SLA compliance with improved first-contact resolution. Earlier, I supported prospecting and sales handoffs at Ekochiv Venture Limited and handled shipment coordination at Federal Express Canada Ltd., delivering reliable customer updates and proof-of-delivery.

Experience

Work history, roles, and key accomplishments

Current

Business Development Representative

Current

MPN Capital Market

May 2026 - Present (3 months)

Contact and qualify new prospects through 120+ daily cold calls and emails, consistently hitting daily activity targets and booking 1-4 qualified meetings per day. Generated $50,000 in revenue since May 2026.

Cold Calling Lead Qualification Salesforce CRM Pipeline Management

Inside Sales & Operations Representative

SP Data Digital

Oct 2025 - Mar 2026 (5 months)

Managed high-volume inbound sales pipeline while maintaining accurate CRM documentation, lead tracking, and customer records. Coordinated customer onboarding and sales follow-up processes.

Sales Pipeline Management CRM Customer Onboarding Salesforce

Customer Operations & Service Coordinator

Apex Global Solutions Inc

Feb 2025 - Oct 2025 (8 months)

Served as primary coordination point for customer operations, managing high-volume communications, workflow tracking, and CRM documentation. Maintained 100% SLA compliance and improved first-contact resolution metrics.

Customer Operations CRM Escalation Management SLA

Courier Service Agent

Federal Express Canada Ltd.

Jun 2023 - Dec 2024 (1 year 6 months)

Coordinated daily package deliveries and shipment movements, providing customers with accurate delivery timelines and real-time tracking updates. Achieved a 95% positive customer feedback rating.

Customer Service Trackings

Sales Development Representative

Ekochiv Venture Limited

Oct 2018 - Mar 2021 (2 years 5 months)

Managed outbound prospecting workflows and maintained CRM data integrity through accurate lead tracking and pipeline management. Generated approximately $150,000 in qualified B2B pipeline quarterly.

Outbound Prospecting CRM Lead Qualification LinkedIn ZoomInfo Crunchbase Pipeline Management