Looking for a job

Ishita Kapoor

@ishitakapoor1

I generate qualified leads and build customer relationships through targeted outreach, consultative selling, and CRM discipline.

Canada

Message

What I'm looking for

I'm looking for a target-driven sales or business development role where I can prospect, build customer relationships, communicate value, generate qualified opportunities, and grow through coaching and accountability.

I've generated qualified leads through high-volume cold calling and emailing at Logic Learning, completing 150+ targeted outreach activities weekly and researching 100+ prospective accounts.

Across Kognitive Sales Solutions, TNBT Marketing, and Chick-fil-A, I've built customer rapport, handled objections and escalations, maintained CRM activity, and supported strong service and conversion outcomes in target-driven environments.

Experience

Work history, roles, and key accomplishments

Current

Front of House Team Lead

Current

Chick-fil-A

May 2025 - Present (1 year 4 months)

Deliver high-quality customer experiences in a high-volume environment, managing escalations and maintaining service excellence standards. Handle high customer flow periods efficiently while resolving concerns in real time.

Customer Service Problem Solving Multitasking Leadership Communication Skills

Financial Services and Client Relationship Representative

Kognitive Sales Solutions

Jan 2025 - Jan 2026 (1 year)

Engaged prospective customers through consultative sales conversations and relationship-building strategies in a target-driven environment. Conducted outreach and follow-up activities while maintaining accurate CRM documentation.

Sales CRM Communication Skills Objection Handling Business Development

Sales and Customer Support

Logic Learning

May 2024 - Sep 2024 (4 months)

Conducted 150+ targeted cold calls and cold emails per week, generating qualified leads and building a consistent sales pipeline. Researched and mapped prospective accounts, creating tailored outreach strategies.

Cold Calling Cold Emailing Lead Generation CRM Pipeline Management

Sales Team Lead

TNBT Marketing

Mar 2023 - Dec 2023 (9 months)

Drove outbound customer engagement through proactive outreach and consultative selling techniques across a KPI-driven territory. Built trust with prospective clients by communicating product value and addressing objections.

Outbound Sales Consultative Selling Objection Handling Team Leadership

Education

Degrees, certifications, and relevant coursework

SV Academy

Sales Development, Sales Development

Completed Sales Development program in 2026.

Seneca Polytechnic

Advanced Diploma, Business Administration

Grade: 3.6/4.0

Activities and societies: President's Honour List

Graduated with an Advanced Diploma in Business Administration with Finance Honours in June 2025, achieving a GPA of 3.6/4.0 and making the President's Honour List.