Eko AkoehEA
Open to opportunities

Eko Akoeh

@ekoakoeh

Diligent call center agent with strong communication and problem-solving skills.

Ghana

What I'm looking for

I seek a role that allows me to leverage my customer service skills and grow within a supportive team environment.

I am a dedicated professional with a strong commitment to excellence in customer service and management. My experience as a Call Centre Agent has honed my ability to handle customer inquiries effectively, resolve issues promptly, and maintain high levels of customer satisfaction. I thrive in challenging environments and enjoy collaborating with team members to achieve common goals.

In addition to my role in customer service, I have successfully managed my own entrepreneurial venture, overseeing inventory management and ensuring profitability. My previous experience as a Housekeeping Manager has equipped me with strong organizational skills and attention to detail, which I apply to every task I undertake. I am passionate about continuous learning and am eager to contribute my skills to a dynamic team.

Experience

Work history, roles, and key accomplishments

GE

Housekeeping Manager

Golden Crystal Experience

Mar 2021 - Jun 2022 (1 year 3 months)

Oversaw daily cleaning operations, assigned tasks to housekeepers, maintained inventory, and ensured compliance with cleanliness standards.

MI

National Service Personnel

Ministry of Information

Sep 2018 - Aug 2019 (11 months)

Transcribed audio recordings, monitored radio stations for feedback on policies, and reported expert suggestions to the ministry.

GA

Intern

Ghana Revenue Authority

Jun 2017 - Aug 2017 (2 months)

Assisted in adding and updating taxpayer files in the database, ensuring accurate record-keeping for audits.

Education

Degrees, certifications, and relevant coursework

University of Professional Studies, Accra logoUA

University of Professional Studies, Accra

Bachelor of Business Administration, Business Administration

SS

St Peter’s Mission School

Business

Tech stack

Software and tools used professionally

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