GNGifty Nutso
@giftynutso
Highly organized front desk personnel with excellent customer service skills.
GhanaWhat I'm looking for
I am a highly organized and customer-focused Front Desk Personnel with 2 years of experience in managing reception areas and providing exceptional customer service. My background includes handling administrative tasks in fast-paced environments, where I have honed my skills in multi-line phone systems, scheduling appointments, and resolving client inquiries.
Throughout my career, I have proven my ability to enhance client satisfaction and streamline front desk processes. My experience includes roles as a receptionist and administrative assistant, where I successfully maintained a welcoming environment while ensuring efficient daily operations. I am adept at handling multiple tasks and working effectively under pressure, making me a valuable asset to any team.
Experience
Work history, roles, and key accomplishments
Receptionist/Supervisor
Enigma Sports Bar and Eatery
Nov 2023 - Dec 2023 (1 month)
Managed reception duties including welcoming guests, answering phone calls, and handling orders. Supervised staff performance and ensured smooth daily operations while resolving employee issues.
Administrative Assistant
Marina Mir
Jan 2023 - Oct 2023 (9 months)
Organized and scheduled appointments, maintained contact lists, and assisted in report preparation. Managed phone calls and ran errands to support office operations.
Cleaning Agent
Kleenit Ghana
Jun 2018 - Dec 2019 (1 year 6 months)
Performed cleaning duties, made minor repairs, and maintained supply rooms while adhering to health and safety regulations.
Waitress
Alterrain Services
Dec 2016 - May 2018 (1 year 5 months)
Provided excellent wait service, greeted customers, and ensured satisfaction by answering questions and sharing information.
Receptionist
Queenxta Lodge
Handled front desk operations including client service management, appointment scheduling, and maintaining records of daily income and expenditure.
Education
Degrees, certifications, and relevant coursework
African Leadership Experience
Certificate, Virtual Assistant
2024 - 2024
ALAlison
Certificate, Tourism and Hospitality
2021 - 2021
Completed a course focused on English for tourism, hotel reception, and front desk operations.
HARK Mount Sinai Senior High School
WASSCE, General Education
2012 - 2015
Completed the West African Senior School Certificate Examination (WASSCE).
University Staff Basic School
BECE, Basic Education
2009 - 2012
Completed the Basic Education Certificate Examination (BECE).
Tech stack
Software and tools used professionally
Availability
Location
GhanaAuthorized to work in
Salary expectations
Job categories
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