At The Chubb Corporation (USA), I provided information about insurance coverage, policy terms, billing, and claims procedures. I also processed policy transactions, including applications, renewals, and cancellations.
I helped policyholders and brokers use online platforms, access account information, and understand documentation requirements.
At Capital Express Assurance Limited, I made outbound calls to introduce life assurance, savings, and investment-linked insurance plans. I identified customer needs and matched them with suitable insurance solutions.
At African Alliance Insurance Company Ltd, I assisted clients with onboarding, documents, premium payments, and policy activation. I followed up after sales to address concerns and encourage renewals and referrals.
