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Eduardo Gonzalez

@eduardogonzalez1

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Business Analyst & Data Operations Lead driving automation, data architecture, and ROI improvements.

Mexico

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What I'm looking for

I seek roles where I can drive automation and data architecture to improve ROI, lead cross-functional teams, and implement scalable, audit-ready processes.

I am a Business Analyst and Data Operations Lead with 4+ years building automated, data-driven ecosystems that reduce error and recover revenue. I specialize in technical auditing, data architecture, and designing pipelines using SQL and Python to detect financial leaks.

I've led cross-functional teams to implement workflow automation, dynamic pricing analytics, and standardized reporting frameworks that improved margins, compliance, and real-time KPI visibility. My work has reduced manual response time by 40%, improved reporting speed by 25%, and ensured consistent operational integrity.

I combine hands-on technical skills (SQL, Python, Pandas, NumPy, JSON/XML, webhooks) with process optimization, KPI management, and BI tools to scale operations reliably. I am bilingual (English/Spanish) and thrive in roles focused on automation, auditing, and data-driven operational improvements.

Experience

Work history, roles, and key accomplishments

Current

Business Solutions Manager

Current

Client Operations Specialist

Feb 2025 - Present (1 year 1 month)

Automated guest communication and booking workflows, reducing manual response time by 40% and eliminating data redundancy; optimized pricing and occupancy with Python analytics to increase monthly profit margins.

Python SQL Data Architecture Workflow Automation Dynamic Pricing Process Optimization

Data Quality & Process Auditor

Bajamar Ocean Front & Golf Resort

May 2024 - Feb 2025 (9 months)

Audited operational datasets with SQL to identify bottlenecks and financial discrepancies and developed a standardized reporting framework that enabled real-time KPI visibility and improved reporting speed by 25%.

SQL Data Auditing Process Automation Compliance KPIs Data Quality Excel

Operations Process Coordinator

Inter-Con Security Systems, Inc.

May 2023 - May 2024 (1 year)

Managed international personnel travel and service schedules ensuring 100% operational readiness; coordinated real-time communication between field agents and central operations to optimize incident response.

Operations Coordination Logistics Incident Response Vendor Management Process Mapping

Operations Lead

Bob's Burgers and Brews

Feb 2020 - May 2023 (3 years 3 months)

Directed daily floor operations and staff scheduling for a high-volume service environment, meeting speed and quality targets while reducing waste through improved inventory management.

Inventory Management Scheduling Operations Management Supply Chain Coordination Performance Monitoring Process Improvement

Operations & Security Coordinator

A24 Seguridad

Jun 2016 - Feb 2020 (3 years 8 months)

Implemented structured reporting for vendor performance and incident tracking, managing logistics and security protocols to maintain 100% operational uptime for corporate clients.

Security Operations Incident Tracking Vendor Management Logistics Reporting Process Optimization Compliance

Education

Degrees, certifications, and relevant coursework

Tripleten

Professional Certification, Data Analytics

2025 - 2025

Activities and societies: Completed 10+ real-world projects; 500+ hour intensive program; focus on process automation and data-driven decision-making.

Completed an intensive Data Analytics Professional Certification focused on Advanced SQL, Python (Pandas, NumPy), and Business Intelligence with practical project experience.