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Juan Carrera

@juancarrera

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Strategic Operations Manager with expertise in AI data workflows.

United Arab Emirates

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What I'm looking for

I seek a role that fosters innovation and collaboration, where I can leverage my expertise in AI operations to drive impactful projects and contribute to a forward-thinking team.

I am a Strategic Operations Manager with over 5 years of progressive experience in scaling AI data workflows and leading global annotation programs. My journey began at Scale AI, where I rose from a Data Annotator to Program Manager, mastering every layer of AI operations. I have a proven track record in vendor management, cross-functional collaboration, and process automation, consistently delivering high-margin, high-volume AI data solutions.

Currently, I lead AI operations for both public and private sector clients at CNTXT AI, focusing on digital transformation and smart infrastructure. My role involves integrating LLM workflows into enterprise AI stacks, reducing error rates, and ensuring high client satisfaction. I am passionate about aligning AI services with digital initiatives, particularly in the government and energy sectors, and I thrive on driving operational excellence and strategic growth.

Experience

Work history, roles, and key accomplishments

Current

Operations Manager

Current

CNTXT AI

Feb 2025 - Present (5 months)

Led AI operations for public and private sector clients, focusing on digital transformation and smart infrastructure. Integrated LLM workflows into enterprise AI stacks for RAG, multi-turn chat, and prompt QA pipelines, reducing error rates and hallucinations in production deployments.

RAG Secure Annotation Environments Digital Transformation

Operations Program Manager

Scale AI

Sep 2022 - Jan 2025 (2 years 4 months)

Managed large-scale annotation programs generating multimillion-dollar revenue and fostered direct client relationships, enhancing client retention. Directed global delivery teams, maintaining on-time delivery and reducing error rates by 30%.

Client Relationship Management Process Automation Vendor Management

Operations Associate

Scale AI

Mar 2022 - Aug 2022 (5 months)

Supported delivery of high-impact sensor fusion and geospatial AI projects. Improved task routing logic and implemented SOPs that boosted quality scores across teams.

Geospatial Vendor Efficiency Cost Optimization Data Delivery Sensor Fusion Reporting Sensor Fusion

Operations Specialist

Scale AI

Jun 2020 - Feb 2022 (1 year 8 months)

Managed day-to-day delivery for a team of 100+ annotators. Partnered with engineering and QA to enhance tooling efficiency for labeling 3D point cloud and video data.

Team Management Tooling 3D Point Cloud Labeling Annotating Quality Control engineering collaboration Data Annotation

Data Annotator

Scale AI

Feb 2020 - May 2020 (3 months)

Labeled multi-modal data for early-stage computer vision projects. Recognized for precision and speed, leading to swift promotion into Operations.

Computer Vision Data Annotation Speed Quality Assurance Data Processing Operational Promotion

Education

Degrees, certifications, and relevant coursework

Project Management Institute

PMP Certification, Project Management

2025 -

Currently pursuing the Project Management Professional (PMP) certification. This certification focuses on advanced project management methodologies and best practices.

Universidad Nacional Autonoma de Mexico

Bachelor in Electromechanical Engineering, Electromechanical Engineering

2015 - 2019

Completed a Bachelor's degree in Electromechanical Engineering. This program provided a strong foundation in the principles of electrical and mechanical systems.