Open to opportunities

edet ruth okon

@edetruthokon

Message

I convert warm leads and outbound calls into qualified appointments, live transfers, and sales.

Nigeria

Message

What I'm looking for

I'm looking for a US-hours sales, appointment-setting, or customer support role where I can qualify leads, manage CRM pipelines, exceed targets, and contribute in a fast-paced remote team.

I've exceeded live-transfer and sales targets at Senior Benefits / Premier Source, qualifying warm leads and connecting them with licensed agents. I averaged 5–6 sales per week against a weekly goal of 3 while maintaining accurate CRM and Google Sheets records.

Across Affordable Rent To Own, Real Solar, and ADT, I've conducted outbound calls, qualified prospects, booked high-quality appointments, handled objections, and supported smooth lead handoffs for closing teams.

At Hibqees Collection, I managed two branch operations while driving daily sales through calls, social media, email, and delivery partners. I also handled customer inquiries, CRM updates, product listings, inventory, and retention efforts.

I'm comfortable working US hours in fast-paced remote environments, using CRM systems, Google Workspace, Slack, dialing systems, Teams, and Zoom to keep pipelines organized and customers supported.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Senior Benefits / Premier Source

Jan 2024 - Jan 2025 (1 year)

Exceeded daily target of 8 live transfers by qualifying and connecting warm leads to licensed agents. Surpassed weekly sales goal of 3 by averaging 5-6 sales per week through consultative selling and strong objection handling.

Live Transfers Lead Qualification Objection Handling Consultative Selling CRM Google Sheets

Sales Representative

Affordable Rent To Own

Jan 2024 - Dec 2024 (11 months)

Conducted outbound sales calls to drive product adoption and meet daily and monthly sales targets. Built rapport with prospects and guided them through the rent-to-own process to close deals.

Outbound Sales Cold Calling Sales Closing Customer Service

Appointment Setter

Real Solar

Jan 2024 - Dec 2024 (11 months)

Exceeded weekly target of 2 sales by booking and setting high-quality appointments for closing team. Used persuasive communication to qualify leads and address initial objections.

Appointment Setting Lead Qualification Objection Handling CRM

Appointment Setter & Cold Caller

ADT

Jan 2023 - Dec 2023 (11 months)

Generated qualified appointments through outbound cold calling and warm lead follow-up. Met daily call quotas while maintaining high-quality customer interactions.

Cold Calling Appointment Setting Lead Follow Up Collaboration

Online Sales Representative & Branch Manager

Hibqees Collection

Jan 2021 - Dec 2022 (1 year 11 months)

Managed 2 branch operations while driving daily sales through calls, social media, email, and delivery partners. Responded to customer inquiries across WhatsApp, Instagram, email, and phone, converting inquiries into sales.

Sales Management Social Media Sales CRM Customer Service Team Management Inventory Management Marketing