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Njoku Ziibah

@njokuziibah

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Senior sales specialist and appointment setter, driving qualified leads and closing deals through cold calling.

Nigeria

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What I'm looking for

I’m looking for a sales role where I can drive lead conversion, book qualified appointments, and close deals—using CRM and dialers to streamline outreach. I want a team that values customer engagement, coaching, and measurable performance.

I’m a sales-focused professional with 4+ years of experience as a Sales Specialist, Cold Caller, Customer Service Representative, and Sales Marketer. I help businesses grow by turning outreach into booked appointments, stronger customer engagement, and closed deals.

In my current role, I build growth plans, craft pitchdecks and proposals, and handle first introductions, appointment setting, and closing. I’m known for objection handling and negotiation, developing pipelines, and following up with potential clients and investors.

Across prior roles—from Sales Development to team leadership—I’ve managed inbound and outbound calls, qualified leads, supported email workflows, and improved conversion performance. I’ve consistently increased booked appointments, securing multiple qualified leads daily through strategic cold calling and CRM optimization.

I also bring marketing and operational support skills, designing social media ads and organizing campaigns, while supporting customer assistance and scheduling. I enjoy using CRM tools and dialers to streamline workflows, document outcomes, and keep targets on track.

Experience

Work history, roles, and key accomplishments

Current

Senior Sales Appointment Setter

Current

Benoj Security Limited

Jun 2024 - Present (2 years)

Developed growth plans, proposals, and pitch decks while handling first introductions, appointment setting, and client pitches. Increased lead conversion and consistently exceeded B2C appointment-setting and closing targets through negotiation and objection handling.

Appointment Setting Cold Calling Negotiation Objection Handling Lead Generation Proposal Writing Pitch Decks Customer Engagement CRM Management

Sales Development Representative

Lead Brew

May 2025 - Nov 2025 (6 months)

Handled inbound and outbound calls to companies in the United States and Canada to offer digital marketing services. Forwarded and replied to sales emails, qualified leads, scheduled appointments, and supported CRM and administrative workflows, increasing booked appointments by 30%.

Outbound Calling Lead Qualification Appointment Scheduling Cold Calling Scheduling Skip tracing Digital Marketing Sales

Team Lead (Roofing Campaign)

Marketing Storm Leads

Oct 2024 - May 2025 (7 months)

Led a team of 18+ Nigerian agents running a roofing campaign, including outbound cold calling to business owners for free roof inspections. Qualified leads and scheduled appointments, achieving a 30% increase in booked appointments (about 4–5 qualified leads daily).

Team Leadership Cold Calling Lead Qualification Appointment Scheduling Campaign Execution

Customer Service Representative

First Horizon Funding

Jul 2024 - Sep 2024 (2 months)

Handled inbound calls to clarify client complaints and concerns related to debt consolidation and loans. Identified and qualified leads, delivered sales pitches, and closed high-value deals while exceeding sales quotas by 20% and contributing to 25% revenue growth in the first quarter.

Customer Support Lead Qualification Sales Pitching Objection Handling Sales Closing Sales Quota

Real Estate Cold Caller & Closer

Top Value Home Buyers LLC

Dec 2023 - Jul 2024 (7 months)

Contacted property owners to generate real estate leads and update CRM records. Handled objections, ensured compliance, and maintained customer relationships while closing sales.

Cold Calling Sales Closing Objection Handling Compliance Customer Relationship Management

Real Estate Cold Caller Team Lead

Teletarget

Oct 2022 - Nov 2023 (1 year 1 month)

Cold-called property owners to sell real estate services, promoting offerings and building client relationships. Led a team of 8 agents with quality assurance oversight and consistently exceeded sales targets.

Team Leadership Cold Calling Real Estate Sales Sales Closing Quality Assurance Lead Generation

Copy/Content Writer & Voice Over

Blu Afric Media

Sep 2021 - Nov 2022 (1 year 2 months)

Created copy/content and supported voice-over work while also generating real estate leads through cold calling. Promoted company offerings, built client relationships, and led a team of 8 agents with quality assurance oversight.

Copywriting Content Creation Voice Over Cold Calling Lead Generation Customer Relationship Management Team Leadership Quality Assurance

Virtual Assistant (Event Campaign)

Owners Share Services Solutions

Sep 2024 - Present (1 year 9 months)

Designed social media ads and managed CRM records for an event campaign. Cold-called time-share owners to promote the event, supporting attendance, follow-ups, and customer assistance.

CRM Management Cold Calling Event Promotion Lead Qualification Customer Support