Open to opportunities

Joy Nnadozie

@joynnadozie

Message

I book qualified B2B appointments and guide customers through sales conversations.

Zimbabwe

Message

What I'm looking for

I'm looking for a remote sales or customer-facing role where I can manage outreach, appointment setting, customer conversations, and support across flexible hours and time zones.

I've executed high-volume B2B cold outreach campaigns, researching decision-makers, qualifying prospects, handling objections, and booking meetings across time zones.

In remote B2C sales roles, I've guided customers from initial contact to close, built rapport that supports purchasing decisions, and maintained sales scripts using live call feedback. I also supported new teammates in real time when they needed product or scripting clarity.

Across remote community support roles, I've handled member inquiries, disputes, and escalations for online communities including a 150,000-member platform. I'm comfortable coordinating through Gmail, Slack, Discord, Google Meet, Zoom, and Google Calendar in fast-paced environments.

Experience

Work history, roles, and key accomplishments

B2B Appointment Setter

Remote Sales Role

Jan 2024 - Jan 2025 (1 year)

Executed high-volume cold outreach campaigns targeting business decision-makers, consistently meeting and exceeding weekly call and booking targets. Managed the full appointment-setting cycle including prospecting, outreach, objection handling, and calendar booking.

Cold Calling Appointment Setting Objection Handling B2B Prospecting Google Maps Google Calendar Google Docs Lead Generation Pipeline Management

B2C Sales Representative

Remote Sales Role

Jan 2022 - Jan 2023 (1 year)

Managed inbound and outbound customer interactions, guiding prospects through the sales process from initial contact to close. Handled objections, provided product information, and built rapport with customers to support purchasing decisions and reduce churn.

B2C Sales Inbound Sales Outbound Sales Objection Handling Customer Relationship Management Google Docs Gmail Slack Script Writing

Customer Communications Specialist

Various Remote Roles

Jan 2021 - Jan 2023 (2 years)

Handled member inquiries, disputes, and escalations across online communities of varying sizes, including a 150,000-member platform. Managed professional communications via Gmail, Slack, Discord, Google Meet, and Zoom, adapting tone and format to audience and context.