I'm currently qualifying high-volume insurance leads at Calls Expert, placing 100+ outbound calls daily and delivering vetted prospects to licensed agents. I achieved a 90% qualification-to-transfer rate by identifying needs, budget, and decision-making authority early in conversations.
Previously at Consumer Opportunity LLC, I managed rent-to-own and foreclosure-related inquiries, converting approximately 90% of inbound service calls into qualified sales opportunities. I supported distressed homeowners with empathy while working with underwriting and legal teams to resolve complex cases.
Across insurance, real estate, and consumer sales, I keep CRM records accurate, build rapport quickly, and turn clear customer needs into meaningful next steps.
