Ndukwe Dike

I’m a results-driven Sales and Customer Success Official with over three years’ experience in remote B2B and B2C roles. I strengthen client relationships and deliver exceptional customer experiences while pushing revenue growth through persuasive, strategic communication.

In my remote sales work, I manage customer inquiries and convert engagements into completed sales using social platforms like TikTok, Facebook, and Instagram. I keep accurate customer records in CRM tools, document interactions for follow-up, and use basic data-driven decision making to monitor performance and improve efficiency.

Across roles, I’ve generated leads through cold calling, networking, and referrals, handled orders and payments, and coordinated delivery with logistics teams. I routinely identify upselling and cross-selling opportunities based on customer needs and purchase history, while also meeting or exceeding sales targets.

Before focusing on broader sales and customer success, I also worked in hybrid environments such as real estate sales and property marketing—generating leads, coordinating tours and inspections, and managing negotiations and documentation with relevant teams. I’m now looking for a remote Sales or Customer Success role where I can help businesses grow through relationship-driven selling.