At OptumMD, I led end-to-end systems implementation, coordinating vendors, timelines, staff training, and cross-functional rollout to prepare operations.
I directed multi-site operations and drove membership acquisition through consultative sales and strategic outreach. I also managed client lifecycle, billing, account reconciliation, and revenue recovery.
At Suburban Medical Group, I created and implemented SOPs and developed revenue tracking reports to improve visibility into practice performance. I coordinated patient services, referrals, records, scheduling, and follow-up with clinical teams and external care partners.
At Fairfield Inn & Suites by Marriott, I supported corporate and group business, coordinated front-office operations, and addressed guest and account issues. Earlier, at Momentum Worldwide, I supported experiential marketing activations representing Nike at sporting and community events.
