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@diantecotton
Results-driven SMB sales leader specializing in telecom solutions and territory growth.
I am a results-driven sales leader with over 10 years of success in outside sales, business acquisition, and solution selling in the telecom industry.
I have a proven ability to identify client needs and deliver customized multi-product solutions across wireless, cloud, ISP, and VoIP platforms, with consistent quota overachievement. I excel at cold calling, lead generation campaigns, territory management, and building long-term relationships with decision-makers to drive revenue growth.
In my current role I manage Verizon sales and brand execution across multiple retail locations and have driven a 20% increase in sales within first 2 months. At AT&T I maintained 95% forecast accuracy and increased close rates by 30%, and I drove a 60% revenue increase in targeted accounts while earning Store Manager of the Quarter (Q3 2022) and winning Presidents Circle as top store in the western region.
I am skilled with Salesforce CRM, Microsoft Dynamics, social selling (LinkedIn Navigator), and training teams—having implemented sales coaching programs that improved team productivity by 25%. I bring a consultative, metrics-driven approach and a track record of coaching teams, growing pipelines, and delivering multi-product solutions that retain and expand business accounts.
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Work history, roles, and key accomplishments
Mosaic (Verizon Value)
Dec 2024 - Present (11 months)
Manage Verizon sales and brand execution across 40 retail stores, training retail teams and coordinating promotions that drove a 20% sales increase in the first two months.
Generated new business and delivered multi-product solutions (wireless, cloud, VoIP, ISP), maintaining 95% forecast accuracy and increasing close rates by 30%.
Directed operations for multiple high-volume retail locations and partnered with SMB clients to drive a 60% revenue increase in targeted accounts while improving team productivity by 25%.
Supported store operations and coached sales teams, driving a 30% increase in business sales penetration within three months through consultative selling and SMB outreach.
Delivered personalized wireless and business solutions, conducted in-store SMB consultations, and leveraged CRM tools to drive account growth and retention.
Sprint
Jan 2016 - Jun 2017 (1 year 5 months)
Provided in-store consultations recommending wireless and mobility solutions and consistently exceeded monthly sales targets through upselling and cross-selling.
Best Buy Mobile
Jul 2012 - Dec 2015 (3 years 5 months)
Educated customers on mobile devices and service plans and promoted loyalty programs, contributing to top-tier department sales performance and repeat business.
Degrees, certifications, and relevant coursework
Attended Lone Star College in 2014.
Software and tools used professionally
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