Sean Deardorff

As a Sales Consultant at TEAM Wireless, I provide comprehensive analyses of Verizon's business services to help clients reduce liabilities caused by inconsistent providers. My role emphasizes the importance of reliability and security in telecommunications.

Achieved the highest grossing sales rep status on the Madison team, mentored new hires, and maintained store presentation while performing standard retail operations.

Trained staff on sales/service best practices, coordinated over 200 large group events, and improved Google Review ratings significantly during my tenure.

Designed and implemented marketing campaigns, customized CRM systems, and coached clients on process improvements to enhance operational efficiency.

Led research and lead generation teams, significantly increasing acquisitions and reducing error rates while managing a team of researchers and lead generators.

Managed and coached customer service representatives, escalated order tickets, and achieved high customer satisfaction scores.

Oversaw turnaround operations, renegotiated client contracts, and implemented a quality program that achieved high client satisfaction.

Coached tele-fundraisers to exceed performance metrics and led initiatives to boost team morale.

Developed and managed a mobile retail apparel startup focused on youth sports, generating significant revenue in the first year.

Scheduled appointments for the sales team and led the telemarketing department to achieve top performance among locations.