Looking for a job

Diane User

@dianeuser1

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Experienced administrative and program operations professional driving efficient systems and stakeholder engagement.

United States

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What I'm looking for

I seek a role where I can coordinate programs and operations, support executive teams, improve processes, and mentor staff within a collaborative, mission-driven organization.

I am an administrative and program operations professional with over 20 years supporting executive teams, education, and workforce development across public and private sectors.

I have a proven record coordinating programs, managing stakeholders, tracking data, and implementing efficient systems that improved compliance and operational flow.

Notable achievements include streamlining procurement and international shipments, managing executive support functions, and maintaining compliance records to avoid regulatory penalties.

I bring adaptability, discretion, and a collaborative, hands-on leadership style, and I am certified in CPR and First Aid with academic foundations in Sociology (B.A.) and Liberal Studies (A.A.).

Experience

Work history, roles, and key accomplishments

Current

Realtor

Current

Berkshire Hathaway HomeServices

Apr 2024 - Present (1 year 8 months)

Advise sellers and buyers on pricing, staging, and market positioning, coordinate inspections and closings, and liaise with escrow, title, and contractors to ensure timely, satisfactory transactions.

Client Relations Transaction Coordination Negotiation Escrow Communication

Management Analyst

Tria Federal

Jan 2024 - Jan 2025 (1 year)

Managed DAWIA training records and delivered orientation sessions to ensure federal workforce development compliance, while coordinating internal training programs with headquarters.

Training Coordinator Workforce Development Orientation Delivery Program Coordination

Realtor

Exp Realty of Greater Los Angeles, Inc.

Dec 2018 - Apr 2024 (5 years 4 months)

Prepared listings through staging and pricing strategies, advised clients on market trends, coordinated inspections and repairs, and managed communications to drive smooth property transactions.

Market Analysis Transaction Coordination Documentation Customer Service

Part-Time Stylist

Ikat and Pearls

Sep 2022 - Feb 2023 (5 months)

Served as keyholder managing opening/closing and cash reconciliation, provided customer service for sales and returns, and processed incoming inventory for accurate pricing and stocking.

Keyholder Cash Management Customer Service Pricing Visual Merchandising Loss Prevention POS

Part-Time Stylist

Marcus

Jul 2021 - Feb 2023 (1 year 7 months)

Reconciled daily sales and cash deposits, assisted customers with transactions and returns, and managed merchandising and inter-store inventory transfers across multiple locations.

Cash Handling Customer Service Merchandising Inventory Coordination POS Visual Merchandising

Part-Time Office Assistant

Axxess Ventura

Feb 2016 - Oct 2017 (1 year 8 months)

Managed invoices and financial reports using QuickBooks and PayJunction, supported sales representatives with recordkeeping, and reconciled transactions to maintain accounting accuracy.

Quickbooks PayJunction Invoicing Financial Reporting Sales Support Data Entry Administrative Support

Administrative Assistant

Vista Real Charter High School

Jun 2017 - Sep 2017 (3 months)

Coordinated student onboarding and intake documentation, produced IDs, and maintained daily front office records to support school operations and student services.

Onboarding Records Management Documentation ID Production Customer Service Data Entry Scheduling

On-Call Caregiver

Kids to Kids

Jan 2016 - Nov 2016 (10 months)

Monitored residents' daily routines, administered medications accurately, and facilitated participation in activities to support residents' wellness and safety.

Resident Care Activity Coordination Monitoring Safety Compliance Patient Support Documentation Communication

Executive Assistant

Performance Materials Corp.

Jun 1994 - Dec 2004 (10 years 6 months)

Provided executive support to the VP of Operations, streamlined procurement and international shipments, managed compliance records, and assisted A/P and A/R to improve operational and financial efficiency.

Executive Support Procurement Compliance Management A&P A&R