Devin Morris

I am a highly organized and empathetic professional with extensive experience in customer service and patient interaction. My career has been dedicated to providing exceptional support to patients and clinics, particularly in the healthcare sector. I have a proven ability to navigate complex systems and assist individuals with diverse needs, ensuring that they receive the best possible service.

In my role as a Customer Care Representative at Foundever, I provided outstanding support for a diabetes care product, accurately documenting patient information while adhering to HIPAA standards. My strong problem-solving skills allowed me to address patient concerns effectively, and I utilized tools like Salesforce and Slack to manage cases efficiently. I pride myself on maintaining a positive demeanor and fostering strong relationships with patients and team members alike.

Throughout my career, I have demonstrated proficiency in both B2B and B2C sales, consistently meeting and exceeding quotas while maintaining high customer satisfaction ratings. My educational background in Communications has further enhanced my interpersonal skills, enabling me to communicate effectively and empathetically with clients. I am committed to continuous learning and adapting to new technologies to improve service delivery.