Open to opportunities

Dennis S

@denniss

Message

I lead product launches, systems implementations, and operations that grow revenue and improve delivery.

United States

Message

What I'm looking for

I'm looking to lead cross-functional initiatives involving product launches, systems implementation, operational improvement, e-commerce, and customer experience, where I can align teams, improve delivery, and drive measurable business results.

I've built HC GamerLife from the ground up, leading strategy, product planning, operations, and go-to-market execution for gaming and software products. I owned the lifecycle of 12 private-label SKUs and generated $700K+ in revenue, including $300K+ in monthly Amazon sales from a single product.

At SYMO GLOBAL, I lead client-facing delivery, customer experience, vendor relationships, ERPNext integration, and remote team operations. I replaced an underperforming development team, reduced client labor costs to one-third through a virtual assistant training program, and helped prevent $400K+ in missed revenue through structured outsourcing processes.

Earlier at iFloor.com, I progressed through leadership roles in a high-growth e-commerce startup, managing an $850K marketing budget, 65+ employees, and the launch and lifecycle of 50+ product lines.

Experience

Work history, roles, and key accomplishments

Current

Project Manager

Current

Symo Global

Nov 2019 - Present (6 years 9 months)

Served as executive lead for client-facing projects, overseeing delivery, customer experience, and VAR/vendor relationships. Led cross-functional team in ERPNext integration and implemented virtual assistant training program.

Project Management ERPNext Vendor Management Process Improvement Team Leadership Automation N8n AI

Current

Founder & Product Manager

Current

HC GamerLife

Nov 2014 - Present (11 years 9 months)

Led business strategy, product planning, operations, and go-to-market execution for a gaming/software products company. Generated $700K+ in revenue with 20% net margin through marketplace and direct-to-consumer channels.

Product Management Business Strategy Marketing SEO Amazon Marketplace Google Ads Influencer Marketing

Sales/Account Manager

Gala Manufacturing

Nov 2011 - Nov 2014 (3 years)

Coordinated between clients and factory to ensure order accuracy, built and managed a team of 7 employees, and launched a new website for the Gala Flooring brand. Researched and produced the winning pitch to land the Lowe's bamboo sales.

Sales Account Management Team Leadership Website Launch Trade Show Planning Vendor Relations

Project Manager, New Initiatives

iFloor.com

Sep 1999 - Mar 2008 (8 years 6 months)

Managed $850K marketing budget and led 65+ employees across service, fulfillment, and operations teams. Directed launch and lifecycle management of 50+ product lines and played key role in acquisition and integration of cornerhardware.com and floorshop.com.

Project Management Budget Management Team Leadership Product Launch Negotiation CRM POS