Open to opportunities

Bradford Paquin

@bradfordpaquin

Project Manager specializing in order management, process improvement, and cross-functional delivery for high-revenue customer accounts.

United States

Message

What I'm looking for

I’m looking for a fast-paced team where I can own cross-functional projects, improve workflows using data (KPI reporting/Power BI), and drive measurable customer and revenue outcomes through strong stakeholder and vendor coordination.

I’m a detail-oriented Project Manager with experience overseeing multi-million-dollar order management and cross-functional collaboration. At Thermo Fisher Scientific, I manage 200+ orders annually worth $18M–$21M+, delivering 98–100% order entry accuracy with near-zero On-Time delivery misses.

I lead process improvements—like a date-management overhaul and a Kaizen event—to streamline team-wide reporting and strengthen customer outcomes. I’ve secured $21.1M in 2024 revenue, secured a ~$5M Q4 order push, built reporting tools to prevent delivery misses, and maintained strong customer satisfaction through fast, reliable communication.

Experience

Work history, roles, and key accomplishments

Current

Senior Associate Project Manager

Current

Thermo Fisher Scientific

Apr 2024 - Present (2 years 3 months)

Managed 200+ orders annually worth $18M–$21M+, achieving 98–100% order entry accuracy with near-zero on-time delivery misses. Drove customer satisfaction improvements, revenue growth, and process improvements including a date-management overhaul and a Kaizen event.

Order Management Program Management Cross Functional Collaboration Stakeholder Management Customer Relationship Management Account Management Process Improvement Change Management Power BI Smartsheet Salesforce CRM E1 Enterprise Microsoft Office Google Docs

Associate Project Manager

Thermo Fisher Scientific

Jul 2022 - Mar 2024 (1 year 8 months)

Owned two key accounts within weeks of hire, maintaining zero on-time delivery misses through 2022. Improved customer shipping performance, built team reporting to prevent on-time delivery misses, and contributed ~$31.5M in 2023 revenue.

Order Management Program Management Cross Functional Collaboration Stakeholder Management Customer Relationship Management Account Management Process Improvement Power BI Smartsheet Salesforce CRM E1 Enterprise Microsoft Office Google Docs

Lead Game Design Specialist

Lasertron

Sep 2019 - Feb 2023 (3 years 5 months)

Designed new game formats to improve customer enjoyment, including a format enabling operation during the pandemic. Analyzed thousands of data points to optimize programming for varied customer skill levels.

Process Improvement Change Management

Senior Manager (AGM)

Lasertron

Jul 2021 - Jul 2022 (1 year)

Oversaw a staff of 15+ to maintain daily schedules and coordinated weekly email communications covering building upkeep and customer relations. Scheduled shifts weekly to maximize labor efficiency while maintaining strong customer relationships.

Stakeholder Management Customer Relationship Management Account Management Process Improvement Change Management Microsoft Office Google Docs

Manager

Lasertron

Aug 2018 - Jun 2021 (2 years 10 months)

Managed daily attraction operations by opening and closing facilities to ensure smooth operations. Interviewed, onboarded, and trained new hires, achieving a 99% sales record over 15 months while selling to 150+ customers weekly.

Customer Relationship Management Account Management Stakeholder Management Change Management Microsoft Office Google Docs