Paul Chrzanowski

I’m a resourceful, results-driven Project Manager and Customer Success leader with 10+ years of experience delivering complex technical projects and improving operational workflows. I’ve consistently driven clarity in ambiguous environments while strengthening enterprise client relationships and outcomes.

At T-Mobile (2018–2023), I led end-to-end delivery of technical and business initiatives using Agile methodologies, Jira Align, Confluence, and Salesforce. I defined scope, requirements, timelines, and budgets, partnered cross-functionally with clear status updates and dashboards, and designed workflow improvements that increased productivity and reduced operational costs.

Before that, at Sprint (2016–2018), I translated business needs into clear technical scope through requirements gathering, project planning, and risk management across multiple teams. I also bring commercial strength from managing enterprise portfolios (2012–2016) and an entrepreneurial edge from founding and scaling a global e-commerce jewelry brand—handling website operations, SEO/content, marketing, automated backend processes, vendor relationships, fulfillment, and customer experience end to end.