Dennis Akoyo

Reported directly to the board, presenting performance insights and strategic recommendations guiding capital allocation and growth. Owned full P&L, driving 30% revenue growth within ±5% budget variance, raising collection rates above 90%, cutting costs 10-15%, and scaling the property-management portfolio by 45% while maintaining 85-90% client satisfaction.

Recruited, trained, and mentored 500+ Community Health Educators across Kenya, Uganda, Rwanda, and Zimbabwe, expanding regional operational capacity and improving health outreach effectiveness. Directed regional growth initiatives that grew the user base from 17,000 to over 350,000 by planning market development, cultivating local partnerships, and customizing country-specific strategies.

Promoted to Regional Manager in July 2023 after scaling community operations from 80 to 500+ health educators and expanding client base 75%. Led 80 Community Health Educators and 25 support groups, expanding the regional client base by 75% through targeted campaigns and CRM analytics, and improving program compliance scores by 15% via weekly performance reviews and Asana task tracking (2022-2023).

Supervised 30 team leaders overseeing 485 agents; introduced weekly coaching and cross-team collaboration, improving performance against quarterly revenue goals.

Managed 50 sales agents with pipeline strategies and Salesforce CRM, coordinating cross-departmental marketing campaigns for key accounts, which helped drive a 30% revenue increase and maintain 85-90% client satisfaction.

Converted cold leads into closed sales through CRM-driven needs analysis and rapid follow-up discipline, building foundational pipeline management skills that scaled to 500+ person operations.

Streamlined month-end financial reporting processes, establishing early rigor in fiscal discipline and deadline management that translated to multi-million KSh P&L accountability.