Open to opportunities

Grace Maina

@gracemaina5

Message

Senior business operations leader driving revenue and operational excellence.

Kenya

Message

What I'm looking for

I seek a senior management role where I can lead operations and revenue growth, work with cross-functional teams, engage with C-level stakeholders, and drive data-driven strategies for scalable impact.

I am a senior business operations leader with over 8 years of experience driving organisational transformation across non-profit, media, and social impact sectors. I have led strategic programs with budgets exceeding $500,000, delivered 95% client retention, and achieved 30% regional expansion by optimising workflows, implementing data-driven strategies, and building enterprise partnerships.

I specialise in pipeline management, revenue forecasting, consultative and solution selling, and cross-functional leadership that supports executive decision-making and C-level engagement. I am ready to leverage operational excellence, strategic leadership, and sales–product collaboration to drive enterprise-wide performance in a senior management capacity.

Experience

Work history, roles, and key accomplishments

Current

Business Operations Lead

Current

Rhodium Continental Management & Professional Services

Sep 2021 - Present (4 years 5 months)

Led operations and branding for regional programs including Mastercard Foundation’s Youth in Sustainable Aquaculture, managing budgets > $500,000, achieving 95% client retention and 30% regional expansion while improving revenue forecasting and stakeholder alignment.

Operations Management Strategic Partnerships Budget Oversight Revenue Forecasting Program Management Stakeholder Management Data Analysis Change Management

Business Development Manager

Metropolitan Star Lite Ltd.

Mar 2020 - Jun 2021 (1 year 3 months)

Drove enterprise and subscription sales for static and LED digital platforms, optimised inventory and forecasting to improve pipeline management and supported client acquisition and account expansion.

Consultative Selling Sales Forecasting Pipeline Management Lead Generation Contract Negotiation Account Management Revenue Growth

Business Development Manager

TRACE

Aug 2019 - Feb 2020 (6 months)

Led East Africa sales roadshows and territory management, securing enterprise partnerships (including DSTV/Multichoice co-ordination) and executing marketing strategies that expanded regional market presence and revenue.

Territory Management Enterprise Sales Key Account Management Prospecting Marketing Strategy Contract Negotiation

Account Manager

Daraja Plus Ltd.

Oct 2018 - Jun 2019 (8 months)

Managed key client relationships and led teams to grow market presence through targeted lead generation and territory management, maintaining high client satisfaction and supporting upselling and quota attainment.

Key Account Management Territory Management Lead Generation Team Leadership Consultative Selling Sales Cycle Management Contract Negotiation

Account Executive

Urban Live Events

Jan 2018 - Dec 2018 (11 months)

Generated revenue through event sales and client engagement, supporting short-term campaigns and sponsorship initiatives to meet revenue targets.

Sales Event Sponsorships Client Relations Prospecting Revenue Generation Negotiation

Marketing Assistant

Sigma Systems Canada LP

Jan 2016 - Dec 2016 (11 months)

Supported marketing activities on a short-term contract, contributing to campaign execution and communications for Hansen Technologies.

Marketing Support Campaign Execution Communication Market Research

Agency Business Executive

Royal Media Services Ltd.

Jan 2012 - Dec 2015 (3 years 11 months)

Managed agency sales and client accounts across media offerings, contributing to revenue growth through client acquisition and relationship management between 2012 and 2015.