Seeking a posting where my experience in customer care/ service can be utilised for purposes of retaining customers.
AGLooking for a job
Anne Gitau
@annegitau
Highly resourceful senior management professional
KenyaWhat I'm looking for
As a seasoned management professional, I bring a wealth of experience in general management, operations management, and business development management. With a proven track record of developing and empowering staff to achieve goals, I possess a deep understanding of market trends and a keen ability to propel businesses forward.
Throughout my career, I have demonstrated exceptional leadership skills, strategic thinking, and decision-making abilities. My expertise in negotiation, communication, and adaptability has enabled me to thrive in fast-paced environments and drive results-oriented outcomes.
With a strong background in the FMCG and Gas industries, I am well-versed in business development, strategic planning, and instituting standard operating procedures. My passion for innovation and growth has led to significant achievements, including revenue growth of over 30% and the development of unique and profitable niches.
Experience
Work history, roles, and key accomplishments
SE
General Manager
Self Employed
Mar 2016 - May 2018 (2 years 2 months)
Operated a bakery, responsible for route to market, recipes, and pricing of all products, ensuring Operating Procedures are adhered to.
EL
General Manager
Ennsvalley Bakery Ltd
Oct 2010 - Mar 2016 (5 years 5 months)
Coached, counseled, and disciplined managers, communicated values, strategies, and objectives, and developed incentives, resulting in 30% revenue growth and 20%+ profit increase.
EL
Sales & Marketing Operations Manager
Ennsvalley Bakery Ltd
Jan 2008 - Oct 2010 (2 years 9 months)
Established and enforced organizational standards, ensured quality service, and guided teams towards business objectives.
FL
General Manager (Domestic Sales)
Farmers Choice Limited
Apr 2002 - May 2007 (5 years 1 month)
Implemented policy matters, ensured brand name remained prominent in the market, and recruited, appraised, and disciplined staff.
FL
Sales Administration Manager
Farmers Choice Limited
Jan 2000 - Apr 2002 (2 years 3 months)
Managed sales administration, ensured sales targets were met, and maintained stock levels.
IL
PC Direct & Media Executive
ICL Kenya Limited
Jan 1997 - Jan 2000 (2 years 11 months)
Managed PC Direct and Media operations.
ON
UN Volunteer
ONUMOZ
Nov 1994 - Oct 1995 (11 months)
Participated in United Nations volunteer program.
T(
Sales Manager
Transtecnica LDA Limited (Mozambique)
Apr 1993 - Nov 1994 (1 year 7 months)
Managed sales operations in Mozambique.
CL
Sales Manager
Comprite Limited
Sep 1991 - Apr 1993 (1 year 7 months)
Managed sales operations.
Education
Degrees, certifications, and relevant coursework
Anne hasn't added their education
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Availability
Looking for a job
Location
KenyaAuthorized to work in
Salary expectations
30k-50k USD
Social media
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