Open to opportunities

Deborah oyinloyeo

@deborahoyinloyeo

Message

I deliver customer support and virtual assistance that keeps clients and daily operations running smoothly.

Nigeria

Message

What I'm looking for

I'm looking for customer support, virtual assistant, or administrative roles where I can manage communication, scheduling, records, and daily operations while improving customer satisfaction.

I've supported customers and business operations at ZEEMTECH Digital Marketing Agency, managing the CEO's calendar, coordinating meetings, resolving inquiries, and maintaining accurate records.

I bring experience from banking, front-desk administration, and remote support environments. At FCMB, I processed customer transactions accurately, handled account inquiries, balanced daily cash records, and upheld banking security standards.

I'm comfortable managing inboxes, schedules, CRM records, data entry, client communication, and administrative workflows using Google Workspace, Microsoft Office, Trello, Asana, ClickUp, Slack, Zoom, and Microsoft Teams.

Experience

Work history, roles, and key accomplishments

Customer Care Representative & Virtual Assistant

ZEEMTECH Digital Marketing Agency

Jan 2023 - Jan 2025 (2 years)

Managed the CEO's calendar, coordinated meetings, and scheduled appointments. Responded to customer inquiries and resolved issues through phone, email, and chat while maintaining accurate records.

Calendar Management Email Management Customer Service Customer Support Data Entry Spreadsheets Microsoft Word Scheduling Record keeping

Front Desk Officer & Administrative Assistant

SETROL Complex

Jan 2022 - Jan 2023 (1 year)

Served as the first point of contact for clients and visitors, managed phone calls and correspondence, and performed administrative tasks including filing and data entry.

Customer Service Scheduling Data Entry Record keeping Administrative Support Microsoft Office

Bank Teller (Cashier)

First City Monument Bank (FCMB)

Jan 2019 - Jan 2020 (1 year)

Processed cash deposits, withdrawals, and other customer transactions accurately while complying with banking policies. Assisted customers with account inquiries and resolved transaction-related issues.

Cash Handling Customer Service Banking Operations Data Entry Record keeping Attention To Detail