Samuel Wilfred
@samuelwilfred
Virtual assistant and administrative support professional with 12 years in banking, handling about 100 customer enquiries daily.
NigeriaWhat I'm looking for
At FIRST CITY MONUMENT BANK (FCMB) PLC, I supported customer onboarding, account-related enquiries, and customer record management using CRM and banking applications.
I guided customers through ATM, mobile, internet, and USSD banking, explaining procedures and helping them use digital services. I attended to approximately 100 customers daily.
As an NYSC Corps Member at GOVERNMENT SECONDARY SCHOOL, ONIONG WEST, I delivered lessons and supported student learning and assessment. I'm seeking to apply my administrative and customer support experience to virtual assistant or administrative support work.
Experience
Work history, roles, and key accomplishments
NYSC Corps Member – Secondary School Education and Administrative Support
Government Secondary School, Oniong West
Jan 2013 - Jan 2014 (1 year)
Delivered lessons across assigned classes and supported student learning. Prepared and marked assessments to monitor student progress.
Education
Degrees, certifications, and relevant coursework
The Apostolic Church Theological Seminary (TACTSA)
Master of Theology, Theology
Master of Theology (M.Th.) degree in view.
The Apostolic Church Theological Seminary (TACTSA)
Postgraduate Diploma in Theology, Theology
Postgraduate Diploma in Theology (PGDTH) completed in 2021.
Institute of Management and Technology (IMT), Enugu
Higher National Diploma, Public Administration
Grade: Upper Credit
Higher National Diploma (HND) in Public Administration with Upper Credit, completed in 2011.
Federal Polytechnic, Bida
Ordinary National Diploma, Public Administration
Grade: Upper Credit
Ordinary National Diploma (OND) in Public Administration with Upper Credit, completed in 2007.
Federal Government College, Minna
National Examination Council (NECO), General Studies
National Examination Council (NECO) certificate obtained in 2004.
Baptist Nursery & Primary School, Paiko
First School Leaving Certificate, Primary Education
First School Leaving Certificate (FSLC) obtained in 1999.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
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