I am seeking a customer care representative role where I can utilize my strong communication and problem-solving skills to assist customers. I am eager to learn and grow within the customer service field and am committed to providing excellent support.
Deborah Ifeoluwa
@deborahifeoluwa
I studied Social work, and possess a Virtual Assistant skill. Driven by passion to help others. Open to learning.
What I'm looking for
Customer service enthusiast with strong communication and problem-solving skills. Eager to learn and grow in a dynamic customer care role.
Experience
Work history, roles, and key accomplishments
Volunteer Outreach Officer
Antimicrobial Resistance Club
Nov 2024 - Present (1 year 1 month)
Planned and executed school outreach programs on antimicrobial resistance, developed educational materials, and engaged students and communities to raise awareness and understanding.
Volunteer
Nigerian Red Cross
Feb 2024 - Present (1 year 10 months)
Provided first aid and supported disaster response and flood resilience programs, assisting approximately 400 victims across three local government areas and delivering community advocacy and training.
Human Resources Intern
IFortis Worldwide
Aug 2022 - Dec 2022 (4 months)
Collaborated on recruitment processes, contributing to a 25% increase in successful hires and organized virtual interviews with strong client and candidate feedback while managing administrative tasks for 62 applicants.
Completed virtual assistant and leadership coursework, contributed to team projects that improved communication and problem-solving skills, and engaged in collaborative assignments to support program objectives.
Education
Degrees, certifications, and relevant coursework
African Leadership University
AI Career Essential Course, Artificial Intelligence
2024 - 2024
Completed the AI Career Essential course covering foundational AI concepts and career applications from July 2024 to August 2024.
Federal University of Allied Health Sciences Enugu
Bachelor of Social Work, Social Work
2018 - 2024
Bachelor's degree in Social Work completed between January 2018 and July 2024 with professional induction into the Chartered Institute of Social Work Practitioners of Nigeria.
African Leadership University
Virtual Assistant Course, Virtual Assistance
2022 - 2022
Completed a Virtual Assistant course focused on remote support skills and productivity tools from May 2022 to July 2022.
Eminent Leadership Institute
Leadership Training, Leadership
2022 - 2022
Completed a leadership training program focused on leadership skills and development from October 2022 to December 2022.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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