Adejoke OluwafemiAO
Open to opportunities

Adejoke Oluwafemi

@adejokeoluwafemi

Energetic and Friendly Customer Service Representative

Nigeria

What I'm looking for

Seeking a challenging role that leverages my customer service skills and experience to drive business growth and customer satisfaction.

As a dedicated and results-driven customer service professional with four years of experience, I have consistently demonstrated my ability to build sustainable customer relationships, drive brand loyalty, and increase customer engagement. With a strong background in resolving complex customer inquiries and achieving exceptional customer satisfaction ratings, I am confident in my ability to make a positive impact in any organization.

Throughout my career, I have developed a unique blend of skills, including client interaction, collaboration tools, CRM platforms, call center operations, time management, problem-solving, record-keeping, quality control, and negotiation. I am a certified Project Manager, Virtual/Executive Assistant, and Customer Support Agent, with a strong educational foundation in Economics and Social Studies & Computer Science.

I am passionate about delivering exceptional customer experiences, and I am committed to continuously improving my skills and knowledge to stay ahead in the industry. With my strong work ethic, positive attitude, and ability to work well under pressure, I am confident that I would make a valuable addition to any team.

Experience

Work history, roles, and key accomplishments

TC
Current

Call Unit Member

The Elevation Church

Jan 2023 - Present (2 years 5 months)

Consistently engage new members on a weekly basis through personalized phone calls and email communications, fostering strong relationships and driving increased participation and retention within the community.

TC
Current

Call Unit Member

The Elevation Church

Dec 2022 - Present (2 years 6 months)

Consistently engage new members on a weekly basis through personalized phone calls and email communications, fostering strong relationships and driving increased participation and retention within the community.

LL

Customer Service Officer

L&S Construction Ltd

Jan 2019 - Jan 2022 (3 years)

Successfully resolved network and data problems, leading to improved operational efficiency and heightened client satisfaction.

Education

Degrees, certifications, and relevant coursework

Adejoke hasn't added their education

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Tech stack

Software and tools used professionally

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Adejoke Oluwafemi - Customer Support/Fulfillment Officer - Vendor Credit | Himalayas