Open to opportunities

Andrew Favour

@andrewfavour

Message

I am a motivated customer service representative skilled in remote support and client communication.

Nigeria

Message

What I'm looking for

I seek a remote or hybrid customer service role where I can apply communication, problem-solving, and remote-tool skills, contribute to positive customer experiences, and grow within a collaborative team.

I am a motivated customer service representative and virtual assistant with hands-on experience supporting remote projects and community initiatives.

In recent virtual assistant and community volunteer roles, I handled customer inquiries, scheduled meetings via Google Calendar, performed data entry, used Zapier to automate responses, and supported community engagement efforts.

I bring strong verbal and written communication, active listening, empathy, basic troubleshooting, and excellent time-management and multitasking skills. I am proficient in Google Workspace and self-trained in Zoom, Asana, Trello, and Zapier.

Currently pursuing a B.Sc. in Microbiology at the University of Nigeria, Nsukka (expected 2025), I am available for full-time or part-time remote work and eager to grow within a dynamic customer-facing team.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

Basic Administrative Project

Mar 2025 - May 2025 (2 months)

Provided virtual administrative support by responding to customer inquiries, managing meeting schedules with Google Calendar, and automating responses with Zapier to improve communication efficiency.

Google Workspace Google Calendar Zapier Email Support Data Entry Online Research Time Management Confidentiality

Community Volunteer

Product Management Project

Mar 2025 - Apr 2025 (1 month)

Supported community engagement by organizing virtual meetings, handling member inquiries via phone and email, and delivering timely updates to improve participation and information flow.

Meeting Coordination Phone Support Email Support Community Engagement Remote Collaboration Zoom Asana Trello

Education

Degrees, certifications, and relevant coursework

University of Nigeria, Nsukka

Bachelor of Science, Microbiology

2021 -

Pursuing a Bachelor of Science in Microbiology at the University of Nigeria, Nsukka; four-year program started in October 2021 with expected graduation in November 2025.