Open to opportunities

Opeyemi Oyeyemi

@opeyemioyeyemi

Message

Customer service representative focused on empathetic support and efficient issue resolution.

Nigeria

Message

What I'm looking for

I’m seeking a customer-focused role where I can provide empathetic support, improve client experience, and grow within a collaborative team.

I am a passionate and dedicated customer support professional committed to delivering exceptional service and ensuring customer satisfaction.

I excel at resolving inquiries, troubleshooting issues, and providing timely, empathetic assistance while building positive relationships and maintaining clear communication.

Highly organized and detail-oriented, I support administrative operations, documentation, onboarding activities, and client engagement to enhance organizational structure and client experience.

I hold a B.Sc. in Political Science and International Relations (2021-2025) and certifications in Customer Service and Customer Success Management; I am fluent in English with basic French.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

Volunteer Organization

Jan 2024 - Present (1 year 10 months)

Provided administrative and customer support for a nonprofit, assisting with internal communications, document handling, onboarding, and client engagement to improve client experience.

Customer Service Client Onboarding Administrative Support CRM Google Workspace Microsoft Office Communication Documentation

Education

Degrees, certifications, and relevant coursework

Osun State University

Bachelor of Science, Political Science and International Relations

2021 -

Activities and societies: Volunteer administrative and customer support for nonprofit organizations; assisted with internal communications, document handling, client engagement, and onboarding activities.

Pursuing a B.Sc. in Political Science and International Relations, focusing on administrative and customer support competencies.