Adria Frazier
@adriafrazier
Seasoned customer service professional
United StatesWhat I'm looking for
As a seasoned professional with 12 years of diverse customer service experience, I have honed my skills in client relations, upselling, and maintaining meticulous records. My expertise in direct guest service and inventory management has allowed me to excel in fast-paced environments, ensuring accuracy and quality control in various industries.
Throughout my career, I have demonstrated exceptional communication and problem-solving abilities, leveraging these skills to drive efficient case preparation, manage client billing processes, and streamline packaging and inventory management. My attention to detail and ability to handle multiple tasks simultaneously have earned me a reputation as a reliable and dedicated professional.
I am now seeking a Customer Service Rep role where I can utilize my proven skills to deliver exceptional customer experiences and drive business growth.
Experience
Work history, roles, and key accomplishments
Guest Service/Deli Sales Associate
Pilot Flying J Travel Center
Mar 2022 - Present (3 years 2 months)
Processed customer payments, maintained display cases, and prepared food adhering to company standards.
Remote Assistant Case Manager
North Texas Legal Group
Jan 2021 - Sep 2022 (1 year 8 months)
Collected and organized evidence and legal documents, managed client billing processes, and coordinated with clients and witnesses.
Order Packer
Amazon
Apr 2019 - Jul 2020 (1 year 3 months)
Enhanced order accuracy by adhering to packing protocols and conducting thorough item verifications prior to shipment.
Inventory Control Specialist
Schutz
Jan 2018 - Jan 2019 (1 year)
Managed inventory control processes, conducted thorough inspections of goods, and coordinated the sorting and distribution of materials.
Shipping and Receiving Clerk
HDW
Apr 2017 - Jan 2018 (9 months)
Streamlined inventory management by conducting cycle counts, and facilitated the efficient receipt and distribution of shipments.
General Clerk II
Serco Inc.
Aug 2013 - Dec 2016 (3 years 4 months)
Managed health insurance application reviews, conducted outbound calls to clients, and performed data entry and arithmetical computations.
Pharmacy Clerk
Wal-Mart Neighborhood Market
Jan 2011 - Aug 2013 (2 years 7 months)
Managed customer interactions, maintained patient and prescription records, and executed financial transactions.
Education
Degrees, certifications, and relevant coursework
Adria hasn't added their education
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Location
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