AF
Open to opportunities

Adria Frazier

@adriafrazier

Seasoned customer service professional

United States

What I'm looking for

Seeking a Customer Service Rep role to leverage proven communication and problem-solving abilities.

As a seasoned professional with 12 years of diverse customer service experience, I have honed my skills in client relations, upselling, and maintaining meticulous records. My expertise in direct guest service and inventory management has allowed me to excel in fast-paced environments, ensuring accuracy and quality control in various industries.

Throughout my career, I have demonstrated exceptional communication and problem-solving abilities, leveraging these skills to drive efficient case preparation, manage client billing processes, and streamline packaging and inventory management. My attention to detail and ability to handle multiple tasks simultaneously have earned me a reputation as a reliable and dedicated professional.

I am now seeking a Customer Service Rep role where I can utilize my proven skills to deliver exceptional customer experiences and drive business growth.

Experience

Work history, roles, and key accomplishments

PC
Current

Guest Service/Deli Sales Associate

Pilot Flying J Travel Center

Mar 2022 - Present (3 years 3 months)

Processed customer payments, maintained display cases, and prepared food adhering to company standards.

NG

Remote Assistant Case Manager

North Texas Legal Group

Jan 2021 - Sep 2022 (1 year 8 months)

Collected and organized evidence and legal documents, managed client billing processes, and coordinated with clients and witnesses.

AM

Order Packer

Amazon

Apr 2019 - Jul 2020 (1 year 3 months)

Enhanced order accuracy by adhering to packing protocols and conducting thorough item verifications prior to shipment.

HD

Shipping and Receiving Clerk

HDW

Apr 2017 - Jan 2018 (9 months)

Streamlined inventory management by conducting cycle counts, and facilitated the efficient receipt and distribution of shipments.

WM

Pharmacy Clerk

Wal-Mart Neighborhood Market

Jan 2011 - Aug 2013 (2 years 7 months)

Managed customer interactions, maintained patient and prescription records, and executed financial transactions.

Education

Degrees, certifications, and relevant coursework

Adria hasn't added their education

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Tech stack

Software and tools used professionally

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Adria Frazier - Guest Service/Deli Sales Associate - Pilot Flying J Travel Center | Himalayas