K0nin _

I am a dedicated customer service professional with a proven track record in enhancing customer satisfaction and driving revenue growth. Currently, I serve as a Sales Service Representative at Cintas, where I deliver top-tier service to existing customers while generating new business. My role involves managing customer accounts, performing product installations, and collaborating with internal teams to resolve issues efficiently.

Previously, I held various leadership positions at Publix, where I honed my skills in managing customer service operations. As a Customer Service Manager, I led a high-performing team, ensuring exceptional shopping experiences and compliance with company policies. My experience includes training and mentoring staff, handling escalated customer concerns, and maintaining operational excellence. I am passionate about fostering a positive work environment and continuously improving service quality.