Miguel Folgar

As a dedicated and results-driven professional with 12 years of customer service experience, I thrive in fast-paced environments where no two days are ever the same. With a passion for learning and growth, I've obtained certifications in Salesforce Administration and Business Analysis, and am currently pursuing Customer Success certification.

Throughout my career, I've developed a unique ability to empathize with customers, understand their concerns, and provide tailored solutions that drive satisfaction and loyalty. My expertise in Salesforce Service Cloud and Microsoft D365 has enabled me to streamline processes, enhance customer engagement, and drive business results.

With a strong background in Customer Support, I've honed my skills in problem-solving, communication, and teamwork. I'm a firm believer in the importance of continuous learning and self-improvement, and I'm excited to leverage my skills and experience to drive success in a dynamic and innovative environment.