Isacc Hampton

As a seasoned Customer Operations Specialist with 27 years of experience in customer service and team leadership, I have honed my expertise in handling billing inquiries, service requests, and optimizing team performance in high-demand environments. With a strong background in customer resolution and operational management, I am confident in my ability to leverage my skills to drive success in a Customer Service role.

Throughout my career, I have demonstrated my proficiency in managing inventory levels, ensuring continuous product availability, and maintaining optimal stock quantities to meet customer demands. My experience in supervising teams, implementing incentives, and establishing performance goals has enabled me to boost productivity and enhance employee engagement.

I am a team player with strong listening skills, swift learning skills, and a proven track record of negotiation and issue resolution. I am well-versed in strategic planning, staff management, consulting, inventory oversight, and contract negotiation. I am excited to bring my expertise to a new role and contribute to a team dedicated to delivering exceptional customer service.