Dawn CallisteDC
Open to opportunities

Dawn Calliste

@dawncalliste

Experienced customer service associate with expertise in retail, logistics, and call center support.

Grenada

I am an experienced customer service associate with five years of experience in retail, customer service, logistics and shipping, call center, and virtual chat support. I am highly familiar with customer relationship management (CRM) systems and software, conflict resolution, and customer escalations.

As a client service manager, I have successfully handled time-sensitive and critical business incidents to ensure optimal uptime and client relationships. I am excited to collaborate with cross-functional teams in Product, Engineering, and Operations to help triage and resolve issues that impact the business and its partnerships. I am eager to utilize my skills and contribute to the success of this company.

Experience

Work history, roles, and key accomplishments

CB

Teller/Receptionist

Carver Bank

Assisted customers with concerns or questions, accessed banking info, processed money orders and checks, and approved first time bank accounts.

KH

Receptionist

Kings County Hospital

Greeted clients, provided hospitality, assisted with medical needs, managed client files, organized data work, and assisted clients with concerns or questions.

KE

Manager

Kiwi Energy

Answered high volume calls, hired new employees, assisted customers with questions or concerns, and informed customers about new products.

Education

Degrees, certifications, and relevant coursework

Dawn hasn't added their education

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Tech stack

Software and tools used professionally

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Dawn Calliste - Teller/Receptionist - Carver Bank | Himalayas