INFINITE TEEZY
@infiniteteezy
I am an experienced customer service professional delivering high-quality remote support and issue resolution.
What I'm looking for
I am a dedicated and versatile customer service professional with extensive experience managing inbound and outbound communications, troubleshooting technical and billing issues, and maintaining high customer satisfaction. I consistently use CRM systems such as Salesforce and Zendesk to document interactions, resolve escalations, and retain customers.
Comfortable working both on-site and remotely, I bring strong communication, attention to detail, and a reliable work ethic to fast-paced environments. I seek roles where I can apply my problem-solving skills, continue learning, and contribute to a customer-focused team.
Experience
Work history, roles, and key accomplishments
Professional Mover
Concierge Services
Jan 2022 - Jan 2023 (1 year)
Safely transported and secured customer belongings while coordinating delivery schedules and meeting deadlines, resulting in high customer satisfaction.
Customer Service Agent
Alorica
Aug 2018 - Jan 2022 (3 years 5 months)
Managed high-volume inbound calls handling billing, troubleshooting, and escalations; maintained CRM records to improve issue resolution and customer retention.
Stocking Associate
Turner Beverage
Feb 2012 - Aug 2018 (6 years 6 months)
Organized and stocked merchandise while maintaining accurate inventory records and operating warehouse equipment to improve storage efficiency and workplace safety.
Education
Degrees, certifications, and relevant coursework
Lee High School
High School Diploma, General Studies
High School Diploma from Lee High School in Huntsville, Alabama, awarded May 2010.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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