Open to opportunities

Daniel Obasi

@danielobasi

Message

I drive customer satisfaction, sales conversions, and engaging digital content.

Nigeria

Message

What I'm looking for

I'm looking for a customer service, sales, or digital content role where I can build strong customer relationships, resolve issues proactively, create engaging content, and contribute to measurable performance results.

I've generated sales leads and converted calls into sales as a Call Center Agent at Versatel Marketing, exceeding monthly sales targets by 60% while documenting customer interactions in CRM software and resolving concerns professionally.

At Incognito Blog, I led end-to-end content creation in WordPress, producing articles, blog posts, social media posts, videos, and infographics tailored to target audiences. I've also supported fleet customers at AutoBliss Int, helping increase customer satisfaction ratings by 20% through effective multi-system management and proactive service.

Experience

Work history, roles, and key accomplishments

Current

Call Center Agent

Current

Versatel Marketing

Oct 2024 - Present (1 year 10 months)

Generated sales leads and converted calls into sales. Accurately documented customer interactions in CRM software and exceeded monthly sales targets by 60%.

Sales CRM Customer Service

Digital Content Manager

Incognito Blog

Feb 2023 - Oct 2024 (1 year 8 months)

Implemented engagement strategies to develop tailored content for target audiences. Created high-quality digital content and led end-to-end content creation on WordPress CMS.

Content Strategy WordPress Content Creation Social Media SEO Project Management

Customer Service Representative

AutoBliss Int

Oct 2021 - Aug 2022 (10 months)

Facilitated guarantor visitations and ensured fleet readiness by overseeing vehicle maintenance and inspections. Optimized customer experience, resulting in a 20% increase in satisfaction ratings.

Customer Service Fleet Management Problem Solving