At JI Atelier, I managed 200–300 daily customer interactions across calls and email, resolving inquiries, reassuring customers on delivery timelines, and protecting confidential client records. Previously at Odernix Homes Ltd., I led recruitment, onboarding, payroll preparation, and HR and administrative process improvements.
I've also supported executive operations at the Federal Ministry of Transportation and BD & J Marine Services through workflow coordination, reporting, correspondence, scheduling, and meeting support. My background in International Relations and Diplomacy, Business Analysis, and Google Cybersecurity training helps me bring structured communication, process thinking, and operational care to customer-facing environments.
