Juliet Anny
@julietanny
Customer Service Representative who solves problems, communicates clearly, and keeps clients genuinely satisfied.
What I'm looking for
I’m a friendly, dedicated, and detail-oriented Customer Service Representative passionate about helping clients, solving problems, and providing positive experiences. I focus on clear communication, active listening, and staying calm under pressure while learning quickly to support customers effectively.
In my roles, I’ve assisted customers with inquiries, orders, and product selection, resolved complaints promptly, and maintained organized records through strong multitasking and time management. I’ve also supported day-to-day operations through record keeping and basic administrative tasks, and I’ve contributed to growth by promoting products and managing transactions.
Experience
Work history, roles, and key accomplishments
Sales Representative
Kj World
May 2023 - Jan 2026 (2 years 8 months)
Assisted customers with product selection and inquiries, promoted new launches, and managed sales transactions. Tracked inventory and maintained organized records to support repeat business.
Customer Service Representative
Bay’s Winery
Jan 2020 - Sep 2021 (1 year 8 months)
Handled customer inquiries, orders, and product information while resolving complaints promptly to maintain satisfaction. Managed order processing and basic administrative record keeping with effective team communication.
Consultant
Kacious Treasure Academy
Sep 2019 - Jan 2020 (4 months)
Provided guidance and actionable advice to clients/students to help achieve their goals. Assisted with planning and organizing workshops and programs and collaborated with the team to ensure smooth operations.
Education
Degrees, certifications, and relevant coursework
TechCrush
Certificate in Virtual Assistance, Virtual Assistance
2026 -
Completed a Certificate in Virtual Assistance in March 2026.
Vsavvy Academy
Certificate in Communication Foundations, Communication Foundations
2026 -
Completed a Certificate in Communication Foundations in March 2026.
TechCrush
Certificate in Technical Writing, Technical Writing
2025 -
Completed a Certificate in Technical Writing in July 2025.
Heritage Polytechnic
Higher National Diploma, Higher National Diploma
2025 -
Enrolled in a Higher National Diploma program at Heritage Polytechnic starting July 2025.
LinkedIn Learning
LinkedIn Learning, Professional Learning
Completed LinkedIn Learning coursework (certificate details not specified).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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