Daniel Desmond
@danieldesmond
Motivated customer service professional with logistics expertise.
What I'm looking for
I am a motivated and results-driven individual with a proven track record in logistics and customer service. My experience spans several roles where I consistently enhanced customer service experiences through innovative problem-solving and effective communication. I am dedicated to ensuring exceptional customer satisfaction by resolving issues efficiently and building strong, long-lasting relationships with clients.
Throughout my career, I have worked with reputable companies such as Toys'R'Us, Amazon, and Tesco, where I honed my skills in order management, customer inquiries, and inventory control. My passion for delivering top-tier service drives me to contribute positively to team and organizational success. I believe that every interaction is an opportunity to leave a positive, lasting impression, and I strive to make each customer experience memorable.
Currently, I am studying real estate, which has deepened my understanding of trust and relationship-building. I am also in the process of starting my own business, aiming to create a customer-centric brand where exceptional service is a standard. Outside of work, I enjoy maintaining my physical fitness by regularly going to the gym.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Tesco
Apr 2020 - Mar 2022 (1 year 11 months)
Resolved product and service issues, maintained customer records, collected feedback, managed incoming calls, and provided accurate information to customers.
Customer Service Representative
Amazon
Jul 2019 - Apr 2020 (9 months)
Handled customer inquiries and concerns through various channels, resolved issues related to orders, assisted with order tracking, and maintained customer satisfaction.
Warehouse Operative
Toys'R'Us
Feb 2018 - Mar 2019 (1 year 1 month)
Responsible for order picking and packing, inventory management, loading and unloading goods, stock replenishment, quality control, and maintaining cleanliness and safety in the warehouse.
Education
Degrees, certifications, and relevant coursework
Daniel hasn't added their education
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