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Ryan King

@ryanking

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Dedicated individual with strong counselling skills and customer service focus.

United Kingdom

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What I'm looking for

I am looking for a remote customer service role where I can utilize my counselling skills and computer expertise to make a positive impact.

I am a dedicated person with the ability to adapt to any given job role from my personal experiences or learning new roles. I possess a strong foundation in counselling, demonstrated by exceptional achievements in a comprehensive course, including reaching the highest credits across all sectors. My key skills, such as active listening, empathy, and building rapport, are invaluable for customer service roles.

My extensive experience in online learning has honed my advanced computer skills, including data management and presentation creation. I am committed to leveraging these competencies to excel in customer/client-focused environments. I thrive in both solo and team settings, although I prefer working independently, where I feel I achieve more. I am ready to start any remote customer service role immediately and believe I will be a huge asset to any company willing to give me the opportunity.

Experience

Work history, roles, and key accomplishments

Materials Handler Manager

Nordel Ltd

Led a team of two workers while managing materials for 19 machines in a plastics manufacturing environment. Successfully transferred skills from previous roles to immediately assume a managerial position, ensuring smooth operations.

Team Leadership Process Management Logistics

Materials Handler Manager

WSP Plastics

May 2015 - Present (10 years 1 month)

Managed and sorted materials for 21 machines on the warehouse floor, demonstrating high responsibility and efficiency. Achieved rapid promotion from Machine Operator to Materials Handler Manager within three months due to strong performance.

Problem Solving

Education

Degrees, certifications, and relevant coursework

Boundstone Community College

GCSE's, General Studies

Attended Boundstone Community College and successfully obtained GCSE qualifications.

Northbrook College

NVQ Level 2 & 3, Painting and Decorating

Grade: Passed

Completed NVQ Level 2 and 3 in Painting and Decorating at Northbrook College, achieving a passing grade.

Richard Taunton Higher Education College

TQUK Level 2 Counselling Skills, Counselling Skills

Grade: Exceptional Pass, Highest Credits

Achieved an exceptional pass with the highest credits in the TQUK Level 2 Counselling Skills course at Richard Taunton Higher Education College. This included passing English and Maths tests prior to acceptance.