RD
Open to opportunities

Romona Dobor

@romonadobor

Detail-oriented professional skilled in customer service and logistics.

Netherlands

What I'm looking for

I am looking for a remote role that values communication and problem-solving.

I am a highly motivated and detail-oriented professional with a strong background in customer service, logistics, and administrative tasks. My experience includes providing exceptional customer support, managing deliveries, and coordinating operational processes. I thrive in fast-paced environments, ensuring accuracy and maintaining excellent organizational skills.

In my recent role as a Customer Service Representative at GDCC, I handled inquiries and assisted clients with their needs while maintaining a professional demeanor. My previous experience as a Warehouse Associate at Cygnia Logistic allowed me to hone my skills in inventory management and automated warehouse operations. I am passionate about leveraging my skills in communication, problem-solving, and multitasking in a remote customer support or virtual assistant role.

Experience

Work history, roles, and key accomplishments

GC

Customer Service Representative

GDCC (Global Data Collection Company)

Sep 2023 - Nov 2023 (2 months)

Provided customer support, handling inquiries and assisting clients with their needs. Maintained a professional and friendly demeanor while resolving customer concerns.

CL

Warehouse Associate

Cygnia Logistic

Oct 2022 - Oct 2023 (1 year)

Processed customer orders with precision, ensuring proper picking and packing. Managed robotic systems for automated warehouse operations. Handled inventory, sorted pallets, and updated records in the system.

PT

Store Manager & Sales Manager

Paprika Store Twickenham

May 2017 - Sep 2022 (5 years 4 months)

Managed daily store operations, leading to a 10% annual increase in revenue. Trained and supervised new employees, ensuring high performance and efficiency. Maintained strong relationships with suppliers and negotiated competitive pricing.

PK

Housekeeping Attendant

Premier Inn Kew

Dec 2012 - Mar 2016 (3 years 3 months)

Maintained high cleaning standards in a busy hotel environment.

Education

Degrees, certifications, and relevant coursework

UN

Unknown

Certification, Nutrition and Hydration

Completed Level 3 certification in Nutrition and Hydration.

UN

Unknown

Certification, Eyelash Extension

Obtained 1D Eyelash Extension Certification.

UN

Unknown

Certification, Eyelash Extension

Obtained 2D Eyelash Extension Certification.

UN

Unknown

Certification, Waitressing

Completed Waitress Certification.

UN

Unknown

GCSE Equivalent, General Studies

Achieved qualifications equivalent to GCSE.

Tech stack

Software and tools used professionally

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Romona Dobor - Customer Service Representative - GDCC (Global Data Collection Company) | Himalayas