Open to opportunities

Amandeep Kaur

@amandeepkaur5

Message

I’m a motivated customer service and warehouse professional pursuing an Advanced Diploma in Information Technology.

United Kingdom

Message

What I'm looking for

I’m looking for a role where I can deliver excellent customer service and apply my warehouse operations experience, while growing with my Advanced Diploma in Information Technology—contributing reliably in a team and learning from hands-on, practical work.

I’m a motivated, hardworking, and dependable professional with experience in customer service and warehouse operations. I delivered high-quality customer service via phone and digital channels, responded to inquiries promptly, and handled complaints while maintaining empathy, patience, and professionalism.

I also supported warehouse operations through inventory assistance, order picking, product dispatch, accurate labelling, and safe handling of goods—always keeping work areas clean and organized and collaborating to meet production deadlines. Currently pursuing an Advanced Diploma in ATHE Information Technology, I’m focused on combining academic knowledge with practical experience across modern IT systems, networking, database management, cybersecurity, and business technology integration.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Teleperformance

Jan 2022 - Aug 2022 (7 months)

Delivered high-quality customer service via phone and digital channels, responding to inquiries, handling complaints, and processing requests while maintaining empathy and professionalism.

Customer Service Complaint Handling Phone Support Digital Support Communication Skills Conflict Resolution Teamwork

Warehouse Operative

Slick and Stitch

Apr 2021 - Sep 2021 (5 months)

Assisted with inventory, order picking, and product dispatch, ensuring accurate labelling, safe handling of goods, and maintaining a clean, organized work environment.

Order picking Inventory Management Order Picking Accurate Labelling Safe Handling Team Collaboration Time Management Attention To Detail

Education

Degrees, certifications, and relevant coursework

Awards for Training and Higher Education (ATHE)

Advanced Diploma in ATHE Information Technology, Information Technology

Currently pursuing an Advanced Diploma in ATHE Information Technology to combine academic IT knowledge with practical work experience.

Awards for Training and Higher Education (ATHE)

Level 3 Diploma in ATHE Information and Digital Technology, Information and Digital Technology

2024 - 2025

Completed a Level 3 Diploma in ATHE Information and Digital Technology (April 2024–April 2025), covering networking, database management, cybersecurity, and business technology integration.